Common questions answered
Frequently asked questions
You should receive tracking information via email when your order ships.
YOU MAY RETURN ANY D AND C EXTREME PRODUCT WITHIN 30 DAYS OF THE PURCHASE DATE FOR A FULL REFUND OF THE ORIGINAL PURCHASE PRICE.
To request a return, use our Return Request Form
Standard Returns
You are responsible for return shipping charges. Please include all orginal items in your return shipment. Incomplete returns may not be eligible for a full refund. No returns accepted after 30 days.
Refunds will be applied to the original payment method that was used. Refunds are generally issued within 3 business days of D and C Extreme receiving all returned goods. Your bank may require additional processing time to reflect the refund in your account.
Non D and C Extreme Brand Returns
Non D and C Extreme branded products may be subject to up to a 20% re-stocking fee depending on condition of returned items. Items purchased from D and C Extreme must be returned to the store they were purchased from.
Warranty and Defective Returns
If you have been issued a warranty replacement part, we may request you return the defective part. In these cases D and C Extreme pays for the return shipping. If necessary, this procedure will be highlighted further when you’ve submitted a Warranty Claim.
If you do not have a pending order in our system, you may login to your customer account and change your information. If you placed an order and your information is incorrect, please call us at 719-622-8287.
We ship to all 50 U.S. states and Canada only.
