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Common questions answered

Frequently asked questions

You should receive tracking information via email when your order ships.

YOU MAY RETURN ANY D AND C EXTREME PRODUCT WITHIN 30 DAYS OF THE PURCHASE DATE FOR A FULL REFUND OF THE ORIGINAL PURCHASE PRICE.

To request a return, use our Return Request Form

Standard Returns

You are responsible for return shipping charges. Please include all orginal items in your return shipment. Incomplete returns may not be eligible for a full refund. No returns accepted after 30 days.

Refunds will be applied to the original payment method that was used. Refunds are generally issued within 3 business days of D and C Extreme receiving all returned goods. Your bank may require additional processing time to reflect the refund in your account.

Non D and C Extreme Brand Returns

Non D and C Extreme branded products may be subject to up to a 20% re-stocking fee depending on condition of returned items. Items purchased from D and C Extreme must be returned to the store they were purchased from.

Warranty and Defective Returns

If you have been issued a warranty replacement part, we may request you return the defective part. In these cases D and C Extreme pays for the return shipping. If necessary, this procedure will be highlighted further when you’ve submitted a Warranty Claim.

If you do not have a pending order in our system, you may login to your customer account and change your information. If you placed an order and your information is incorrect, please call us at 719-622-8287.

We ship to all 50 U.S. states and Canada only.

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Warranty Disclaimer

Because of their intended usage, the manufacturer makes no warranties whatsoever, express or implied, oral or written to purchasers of their products regarding performance, safety, fit, merchantability, or length of service. Purchasers are responsible for selection of proper goods and must rely on their own skill or judgement that such goods are suitable for purchasers' application.